Making changes to an active survey round

Leapsome allows you to run regular surveys to either measure engagement or the pulse of your company over time. If you create a recurring survey, each round will be triggered automatically according to your settings.

To consistently gather feedback over time, you'll typically want to limit changes to your survey after launching. However, you may every now and then need to make a change to an ongoing survey round.

Below is an overview of what can and cannot be changed during an open survey round. A survey round is open if participants are currently able to answer (in the screenshot below, the first survey is open – we know this because it states we are still in the answer period).

• Adding participants to an ongoing survey round. Please click here for more information. 
• Sending an extra reminder manually. Please click here for more information.
• Adjusting the deadline of the current survey round (via 'Survey Settings' > 'Timing' > 'Settings for the current survey round')
• Extend the length of the survey round (number of days the survey should stay open, via 'Survey Settings' > 'Timing'). 
  • Please note: if the survey round is closed, this would change the answer period for the upcoming survey round.
• Pausing an open survey round so participants cannot answer anymore. Please click here for more information. 
• The survey visibility for specific employees or teams can be adjusted at any time. If the survey is anonymous, the anonymity threshold still has to be met for results to display.
• The anonymity threshold cannot be updated after the survey has started. 

Please note: You can not edit or remove questions in an active one-time survey. To make changes, you will need to pause this survey, clone it, and send out a new version with the changes. Scales for questions from the best practice library cannot be changed due to benchmarking.