Within the Surveys module, we've developed questions and question categories to help better organize and interpret your survey analytics. Each question category addresses specific factors that drive engagement. Survey admins can add custom questions to each category (though they will not be considered in benchmarking).
You'll find our best-practice survey questions below and can read about their theoretical foundation here. If you are looking for a blueprint for creating surveys in Leapsome, please see here.
Surveys: Best Practice Questions
Below are each of the questions and question categories we've created (found when creating a survey under 'Best-practice library').
- Manager Support (3)
- Autonomy & Enablement (8)
- Professional Growth (6)
- Organisational fit (2)
- Reward (6)
- Meaningful Work (3)
- Teamwork (3)
- Engagement (2)
- Strategy (3)
- Workload (4)
- Goal Alignment (2)
- Recognition & Feedback (2)
- Work Environment (2)
- Open Communication (3)
- Accomplishment (2)
- Remote Work (7)
- Crisis Handling (6)
- Psychological Safety (6)
- Striving for Diversity (4)
- Equal Opportunities (2)
- Giving Voice (3)
- Inclusion (5)
- Others - Onboarding & Offboarding (25)
- Learning (12)
- Financial Compensation (4)
- Workplace Benefits (5)
- L&D Benefits (2)
- Health & Insurance Benefits (4)
- Work-Life Balance (10)
- Autonomy Resources (4)
- Autonomy Responsibility (4)
- Mental Health Support (4)
- Interpersonal Relationships (4)
- Safe Workplace (3)
- Mental Health Status (3)
- Change Endurance (2)
- Change Reinforcement (2)
- Change Safety (2)
- Change Desire (5)
- Change Awareness (2)
- Change Ability (5)
- Change Knowledge (4)
- Company Growth Experience (4)
- Company Growth Benefits (2)
- Company Growth Communication (3)
- Company Growth Contribution (2)
- Company Growth Strategy (4)
- Company Growth Culture (2)
- Pre M&A Safety (3)
- Pre M&A Benefits (3)
- Pre M&A Experience (5)
- Pre M&A Communication (3)
- Pre M&A Strategy (2)
- Post M&A Culture (2)
- Post M&A Benefits (3)
- Post M&A Experience (6)
- Post M&A Strategy (2)
- Post M&A Communication (2)
- Post M&A Safety (3)
Please note: All predefined best practice questions that you can choose in the survey template are considered for the benchmark.
Manager Support
- My manager provides me with the support I need to complete my work.
- My manager is a great role model for me and other employees.
- My manager genuinely cares about my well-being.
Autonomy & Enablement
- I have access to the equipment and tools I need to do my job well.
- The information I need to do my job well is readily available.
- I feel I am given enough freedom to decide how to do my work.
- My manager trusts me with a high level of responsibility.
- My manager gives me the support I need to successfully complete my tasks.
- My manager clearly explains tasks and expected results to me.
- My manager encourages me to come up with ideas to improve processes.
- How can your manager support you to work more self-sufficiently?
Professional Growth
- I believe there are good career opportunities for me at {Company}.
- My manager or mentor at {Company} actively supports my development.
- My job at {Company} enables me to learn and develop new skills.
- I have an opportunity to make a career at {Company}.
- I feel that I am making progress on my career goals and aspirations.
- I am aware of the criteria I need to meet to earn a promotion.
Organizational Fit
- {Company} cares about my well-being.
- I can genuinely identify with the values of {Company}.
Reward
- I am fairly rewarded (e.g., pay, promotion, training) for my contributions to {Company}.
- I can have well-informed and constructive conversations with my manager about pay.
- The process for calculation pay in our organization seems fair and unbiased.
- The process for calculating pay at {Company} seems fair and unbiased.
- I am aware of all the benefits {Company} offers.
- I have a say in the benefit package I am offered, so it reflects my personal needs.
Meaningful Work
- The work I do is meaningful to me.
- My work gives me the opportunity to do what I do best every day.
- I make a difference in my team.
Teamwork
- I feel I am part of a team.
- I can count on my co-workers to help out when needed.
- We hold ourselves and our co-workers accountable for great results.
Engagement
- I would recommend {Company} as a great place to work.
- I see myself still working at {Company} in 2 years' time.
Strategy
- The overall strategy set by the management is taking {Company} in the right direction.
- {Company} effectively communicates the goals and strategies set by the management.
- I'm inspired by the purpose and mission of {Company}.
Workload
- I find my workload manageable.
- I believe my workload is reasonable for my role.
- I am able to arrange time out from work when I need to.
- The deadlines that my manager sets are reasonable.
Goal Alignment
- I know what is expected of me to be successful in my role.
- I know how my work supports the goals of {Company}.
Recognition & Feedback
- If I do good work, I know that it will be recognized.
- I get enough feedback on how well I'm doing my job.
Work Environment
- My workplace is free from distractions, and I find it easy to focus on my work.
- I can easily find space for collaboration and conversations with others.
Open Communication
- At {Company}., we value open and honest communication.
- My manager cares about my opinion.
- My co-workers are open to opinions different from their own.
Accomplishment
- Most days, I feel a sense of accomplishment from what I do.
- I have the opportunity to do challenging things at work.
Remote work
- I feel productive while working remotely.
- Working remotely does not have a negative impact on team work.
- I am able to maintain a good work-life balance while working remotely.
- My manager is regularly checking in with me (work-related and personally) while working remotely.
- I have the right equipment (e.g., desk, internet access, quiet space) and tools to effectively work remotely.
- What further support do you need while working remotely?
- What are your suggestions for what {Company} could do differently or improve right now?
Crisis Handling
- I know how to keep safe and healthy during the current crisis.
- The management at {Company} has demonstrated that employee health and well-being are priorities during the current crisis.
- My Company is making sufficient adjustments to adapt to the current crisis.
- My Company is successfully supporting employees during the current crisis.
- Despite the current crisis, I am optimistic about the future of {Company}.
- Despite the current crisis, I am optimistic about remaining employed by {Company}.
Psychological safety
- Members of my team are able to bring up problems and tough issues.
- My manager promotes an open and constructive way to deal with problems and tough issues.
- It is easy to ask other members of my team for help.
- No one on my team would deliberately act in a way that undermines my efforts.
- It is safe to take a risk on my team.
- Employees at {Company} can voice their opinions without fear of retribution or rejection.
Striving for diversity
- {Company} does a good job at fostering a diverse and inclusive environment.
- {Company} strives to recruit from diverse sources.
- The management at {Company} is visibly committed to diversity.
- What's something that we can do to make this Company a more diverse and inclusive place?
Equal Opportunities
- People from all backgrounds have equal opportunity to succeed at {Company}.
- At {Company} there is a belief that people can greatly improve their talents and abilities.
Giving voice
- People of all cultures and backgrounds are respected at {Company}.
- {Company} makes sure that the opinions and input of individuals from different backgrounds are heard.
- Diverse perspectives are included in decision-making.
Inclusion
- My uniqueness is recognized and valued.
- I am an essential member of my work group.
- I feel like I belong at my Company.
- I have colleagues and leaders with backgrounds similar to mine.
- My workplace accommodates for my unique needs.
Other (Onboarding & Offboarding)
- I feel welcome here.
- The training or onboarding process was helpful to start working in my new role.
- I know how my work supports the goals of {Company}.
- What could have been done better to improve your onboarding experience.
- How would you describe the experience so far since you started your job here?
- I have all the necessary resources to perform in my new job.
- My current understanding of the role matches the role description provided to me.
- I have a clear understanding of what is expected of me in this role.
- I still feel like this is a great role for me.
- Overall, I feel that working at {Company} was a positive experience.
- It was not a clear and easy decision to quit my current job.
- I shared my concerns about wanting to leave with others at the company (e.g., your manager, HR).
- If yes, did you feel like they listened to your concerns and offered solutions?
- What are your reasons for leaving the company?
- What ultimately led you to accept the new position?
- What could have been done that would have made you remain in this company?
- I was well-equipped to do my job.
- I had opportunities to learn and grow in this company.
- My efforts were always appreciated.
- I was fairly remunerated for the work I was doing.
- What would you change about your current job?
- I was satisfied with the way my manager supported me.
- I‘ve received constructive feedback to help me improve my performance.
- I felt comfortable talking to my manager.
- My manager treated me fairly.
Learning
- With the learning and development budget {Company} provides, I can access the right resources needed for my career growth.
- {Company} demonstrates through various training opportunities that employee development is an integral part of the company culture.
- Team development and team alignment events are supported by {Company}.
- My manager takes my preferred career path into account when distributing larger projects.
- I am motivated to further develop (new) skills during my daily work.
- My tasks and projects give me the opportunity to grow professionally and develop new skills.
- My peers and I value open feedback, as we strive to support each other's development.
- My manager cares about my individual development.
- My manager provides me with feedback, so I have a clear understanding of how I can develop.
- My manager challenges me to reach my full potential.
- The mentoring/coaching program at {Company} helps me to develop myself professionally.
- In general, {Company} offers excellent learning and development opportunities to all employees.
Financial Compensation
- My salary is sufficient so that I don't have to worry about finances.
- The opportunity to receive a bonus motivates me.
- Doing overtime, is fairly compensated at {Company}.
- I am motivated by the investment opportunities {Company} provides (e.g., stock option, VSOP program).
Workplace Benefits
- {Company} tries to create an exciting work environment.
- Team and company events are encouraged and supported at {Company}.
- Due to a well equipped office environment, I feel welcome and comfortable at work.
- I am satisfied with the food & beverage benefits (e.g., canteens, healthy snacks, and drinks) {Company} offers.
- I feel like my birthdays or anniversaries are honored.
L&D Benefits
- I am satisfied with the learning budget {Company} offers.
- I am satisfied with the development trainings offered by {Company}.
Health & Insurance Benefits
- The retirement plan provided by {Company} is sufficient.
- The health care benefits provided by {Company} are sufficient.
- {Company} offers sufficient mental health training (e.g., stress management training).
- I am satisfied with the benefits provided by {Company} that support a healthy and active lifestyle (e.g., gym membership).
Work-Life Balance
- I am satisfied with the paid vacation policy offered by {Company}.
- The working hour regulations are fair, and I have the flexibility I need.
- It is supported by {Company}, that I can combine my career and family responsibilities.
- I have the opportunity to take personal time off from work (e.g., sabbatical, parental leave).
- I have the flexibility to decide if I want to work remotely.
- After work, I can mentally let go from work related topics.
- When I'm on vacation, I can take time off without being available at work.
- I am satisfied with {Companys} work-life policies and practices (e.g., job flexibility).
- After work, I still have the time and energy to do things I enjoy.
- I feel I have a good work-life balance.
Autonomy Resources
- The information I need to do my job well is available.
- Due to the equipment and training provided by {Company}, I feel enabled to deliver exceptional results.
- I have the methods and tools I need to do my job well.
- I have the skills that are required to do my job well.
Autonomy Responsibility
- I am given enough freedom to decide how to do my daily work.
- I have the opportunity to decide how to schedule my tasks.
- I have sufficient authority to make necessary work-related decisions myself.
- I feel responsible for the success of my projects/tasks.
Mental Health Support
- I have resources and methods (e.g., taking breaks) that help me to reduce stress at work.
- {Company} offers mental health resources and trainings.
- What can {Company} start doing to better support your mental health?
- At {Company} employee health and well-being are a top priority.
Interpersonal Relationships
- I feel that my manager genuinely cares about my well-being.
- My colleagues offer to support me when my workload is not manageable.
- I can openly talk about my mental health with my colleagues.
- My manager encourages an open and constructive approach to problems and issues.
Safe Workplace
- I feel safe making mistakes in my team.
- I am confident about my job security.
- Bullying or discrimination is not tolerated at {Company}.
Mental Health Status
- I can concentrate at work.
- I feel mentally healthy.
- I get enough and good sleep.
- I feel optimistic about the future.
- I am confident that I can cope with the responsibility I have in my role.
- I have more positive than stressful aspects in my job.
- I have the feeling that the stress I have at work is positive and allows me to pursue excellence.
Change Endurance
- Although many changes have taken place in {Company} and the work processes, I am motivated to support further changes.
- I accept that organizational changes will affect my daily work and that I will need to adapt.
Change Reinforcement
- I am willing to contribute to the new project and make the change successful.
- I am sure that the new processes will lead to a better working environment.
Change Safety
- Despite the changes and new processes, I am confident about my job security.
- I can address concerns regarding the new process, and they are being considered/heard.
Change Desire
- I am confident that the changes will enable me to perform better in the future.
- This change allows me to develop new skills.
- The change has a positive effect on my future career plans.
- The changes made in the organization are necessary.
- I believe the changes are good for {Company}.
Change Awareness
- I am aware of {Companys} (new) goals and strategies set by the management.
- I am aware that {Company} is pursuing a new strategy that will require changes.
Change Ability
- In total, I think that {Company} is able to handle the change.
- I feel the change project is well planned and not over rushed.
- My manager helps me to adapt to the new process.
- What can {Company} do to make the change process smoother for you?
- I have sufficient skills and trainings to make the changes work
Change Knowledge
- Management effectively communicates changes before they get implemented.
- I am included in the process to understand the effect of the changes.
- Which things about the organizational change would you like to have more explanation on?
- I understand the changes that will occur at {Company}.
Company Growth Experience
- Due to sufficient information and training, I feel well-prepared for the changes associated with our company growth.
- What kind of concerns do you have regarding the growth of {Company}?
- I have the feeling that my needs are being taken into account during the company growth.
- I feel that I have an impact on {Companys} growth.
Company Growth Benefits
- I know that in the long run, I will benefit from {Companys} expansion / growth.
- I believe that due to the growth of {Company} my career development opportunities have increased.
Company Growth Communication
- I feel that I am well-informed about the growth goals of {Company}.
- My manager communicates effectively that everyone is involved to reach the growth target.
- I know who to contact if I have questions or concerns about the rapid growth of {Company}.
Company Growth Contribution
- I know how my work supports the growth goals of {Company}.
- Each team receives recognition and praise for their contribution to the growth.
Company Growth Strategy
- The growth strategy set by the management is taking {Company} in the right direction.
- I share the vision of {Company} to reach our growth goals.
- I think the organization is mature enough in its processes and has enough resources to handle the growth.
- Sustainable growth is a high priority at {Company}.
Company Growth Culture
- I believe that even though {Company} is growing quickly, the upholding of our company values remains a top priority.
- When new employees are hired, I have the feeling that cultural fit is a selection criteria.
Pre M&A Safety
- I am confident that even after the merger, my job is safe.
- I feel I can express concerns about the merger and that they are taken into account.
- I am sure that the merger will not have a negative effect on the working atmosphere.
Pre M&A Benefits
- I am confident that I can be successful in my role after the merger.
- I know that I will benefit from the company merger.
- I look forward to the new opportunities that will come from this merger.
Pre M&A Experience
- I believe the merger will be good for our organization.
- I know my manager will support me during the transition.
- My whole team is working together to make the transition successful.
- I have the feeling that I have an impact in making the merger work.
- What could {Company} do to ensure you feel well prepared for the merger?
Pre M&A Communication
- {Company} is transparent with the goals they want to achieve with the merger.
- {Company} communicated how the merger will affect my team.
- {Company} communicated how the merger will impact my role.
Pre M&A Strategy
- The strategy set by the management is taking {Company} in the right direction.
- I think that the merger is a well-planned decision.
Post M&A Culture
- {Company} supported team building events after the merger.
- I can identify with the values of the merged company.
Post M&A Benefits
- In total, I think that I have benefited from the company merger.
- Due to the merger, I have gained new responsibilities and new career opportunities.
- The merger and the associated increase in resources has improved my workload.
Post M&A Experience
- I believe the merger has been good for our organization.
- I have experienced that I am successful in my role after the merger.
- My manager gave me the support I needed during the transition.
- As before the merger, I have a say in decisions that affect my work.
- My whole team was working together to make the transition successful.
- I have the feeling that I had an impact in making the merger work.
Post M&A Strategy
- After the transition, I still think that the merger, was a well-planned decision.
- The strategy and mission of the new company inspire and motivate me
Post M&A Communication
- The merger affected my team in the way it was announced before the merger.
- The acquisition affected my role, as expected and announced before the merger.
Post M&A Safety
- I am confident that my job is safe.
- I feel comfortable and welcome in the merged company.
- What could {Company} do to help you adjust and feel welcome at the new organization?
If you want to get some ideas, on how to set up surveys that especially focus on the topics: Remote Employees or Employee Engagement, dive deep into our Blogs and download the free survey templates.