Defining seniority and skill levels

Which level of leadership skills do you expect from a CEO? And which level do you expect from an intern? Expectations will most likely be different. As we learn and make progress in our careers, the requirements on certain skills will change. That's why you can also define seniority and skill levels.

You can define an unlimited number of seniority levels (such as 'Junior', 'Middle', 'Senior', etc.). For each level, you can define a corresponding description for each skill. When a user gives feedback to or writes an assessment for a 'Junior', Leapsome will display the corresponding skill level description, etc. The system is flexible: If a skill level is not defined, it will fall back to the default description.

1. Step: Creating levels

You will first have to define the seniority levels you want to use. This can be done under 'Users & Teams' > 'Levels', or under 'Development Framework' > 'Levels'. Levels can also be created automatically when creating or updating users via an Excel upload. When editing a level, you can also assign that level to a specific team. Members of a team will only see the levels of the team they are on when viewing their personal skills matrix.

This is how the personal skills matrix will look for a user – in this example, the user is on this account's Sales team, so they only see the levels relevant to the Sales team. If a user is a part of multiple teams, they will see the levels for each of those teams. 

2. Step: Assigning levels

Subsequently, you will assign user levels, either manually via 'Users & Teams' > 'Edit user' or via the Excel upload.

3. Step: Defining skill levels

On the 'Development Framework' tab, you can now define a skill level for each level you defined by clicking on one of your skills. In addition to the skill title, these descriptions will be used to communicate expectations in assessments and while giving feedback.

4. Step: Viewing skill-level specific descriptions in feedback & assessments

The matching description will be shown 

• during continuous feedback on the corresponding skill
• during assessments, if a level was assigned before the cycle setup was confirmed 

If you don't add a skill-level specific description, the default skill description will be visible for the participant.

Please note: In order for the skills to be visible with the descriptions in assessments, 'relevant for level' must be enabled. If 'relevant for level' is disabled, this will hide the entire skill and description for reviewees who have the level.