Blueprint: Survey setup

How do I set up the ideal Employee Engagement Survey?

To make sure that you make the most of our survey module, we summed up the ideal survey set up for you:

• The survey should run on a monthly basis and contain max. 10 questions to keep participation high
• If you have more topics you want to cover and run your survey at least quarterly, we suggest rotating your question catalogue, so that not the same questions are asked in every round
• There should be at least one open question that participants can use to give feedback not related to any specific question
• The questions should be asked anonymous and the anonymity threshold should be set to 3

Setting up the Engagement Survey in Leapsome

When you are setting up an ongoing employee engagement survey, we recommend setting up the following best practices:

1. Set up a backup owner in case one person leaves the company or is out of office - however, bear in mind that they will be able to see all the results and change the settings

2. We offer a wide library of best practice questions for employee engagement surveys clustered by different categories

3. For the first engagement survey, we recommend using a longer survey containing all areas that are relevant for you. We would recommend choosing about 30 questions.

4. Add open questions at the end

   1. What is going well?
   2. What would you like to improve?

5. We recommend sending the survey once in full length to have all questions covered and after the first iteration change the timing settings as follows:

   This way the survey would run every 4 weeks, stay open for 7 days and just contain 10 questions (after the first round). Hence participation rates are more likely to remain high.

6. In the menu point 'participants', set the participants to 'send survey to all active employees' if you want to run a company-wide survey. The default visibility setting is that the survey is anonymous. 
   
   
7. After round 1, each new round will give you an update on the trends and scores for each category.
   
   
8. Identify improvement areas and derive action items based on them.

How many questions should the survey contain? 

Depending on your cadence we suggest the following maximum number of questions:

• Weekly: Max. 5 questions
• Monthly: Max. 10 questions
• Quarterly: Max. 20 questions

If you want to find out more about how much value engaged employees are to your organization, we recommend reading our blog article on "Measuring the ROI of Employee Engagement". You will also have access to a ROI calculator that allows you to measure the ROI of your employee engagement.

For further reading on survey best practices:

• Download our Engagement Survey eBook.
• Read our Playbooks on:
  • "How to Run an Employee Engagement Survey",
  • "How to Create an Employee Pulse Survey" and
  • "How to Run a Diversity Survey for Your Company"
• Dive deep into best practices around survey analytics and how to interpret the results.